CRM can assist business growth in numerous different ways. Here are another 3.
1. Increase your number of customers
• By keeping accurate information on Prospects you can improve your rapport and hence increase your conversion rate
• By better managing your sales pipeline you’ll improve your conversion rate
• Regularly communicating with prospects through email and direct mail campaigns to educate them of all your products and services. Remain ‘Top of Mind’
• Finding all prospects who you haven’t spoken to for 3 months and giving them a call
• Measuring your Advertising response to improve the performance of your advertising
2. Increase the number of times they buy from you
• By keeping accurate information on your customers you can improve your rapport and customer service enabling you to secure all of their business
• By better managing your sales pipeline you’ll improve your conversion rate
• Regularly communicating with customers through email and direct mail campaigns to educate them of all your products and services. Remain ‘Top of Mind’
• Finding all customers who you haven’t spoken to for 3 months and giving them a call. Remain ‘Top of Mind’
3. Increase the amount they spend
• By keeping accurate information on your customers you can improve your rapport and customer service enabling you to secure all of their business
• By better managing your sales pipeline you’ll improve your conversion rate
• Regularly communicating with customers through email and direct mail campaigns to educate them of all your products and services to maximise ‘Wallet share’
• Finding all customers who you haven’t spoken to for 3 months and giving them a call. Remain ‘Top of Mind’