Articles tagged with: goldmine

3 strategies to deal with employee turnover using CRM

Employee turnover can be a chaotic time.  A quick Google search shows hundreds of scholarly articles written by very smart people on how to mitigate, minimise, manage and otherwise master this inevitable fact of business. However I’d like to focus on ways you can deal with this from within CRM *when* it happens.  This is Continue reading…

GoldMine CTI Phone Integration with CyDesk

GoldMine Telephone Integration (CTI) Here at 3cubed we often get asked can our GoldMine software integrate with our PABX phone system?  The answer is absolutely. GoldMine CRM can integrate to your phone system using a CTI product called CyDesk. GoldMine Phone Integration with CyDesk CyDesk is software that connects to your PABX phone system and Continue reading…

GoldMine Telephone Integration Webinar

GoldMine has a very powerful (CTI) Telephone Integration addon called CyDesk.  It allows you to: Click to Dial from GoldMine, Screen Pop the GoldMine contact record of an incoming call and prompt your user to log their calls by immediately displaying a GoldMine Complete a Call window. GoldMine Telephone Integration Webinar On Tuesday 17th February Continue reading…