At 3cubed, our decision to implement GoldMine, BlackBerry and CyDesk solutions for our customers has been very deliberate and very strategic. It’s all part of our commitment to only providing world class ‘front of office’ systems.
These three products provide us with the ability to do this and more. Our solutions revolutionise ‘front of office’ systems just as accounting and ERP applications have revolutionised the ‘back of office’ systems in many businesses.
When we talk ‘front of office’ functions, we mean:
• managing a sales team and opportunity sales pipeline
• managing marketing systems
• capturing and centralising the communication of all staff, not just sales team communications
• quoting solutions to speed up the quoting process
• automatically capturing all incoming and outgoing calls
• recording of calls as required
• capturing clients
• being able to do all this on your BlackBerry
We use GoldMine for CRM, BlackBerry for mobile and Cydesk for voice. We unify your systems, maximising any investment you make, reducing your ‘front of office’ costs, and improving your bottom line long-term.

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