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| GoldMine |
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| Customer Relationship Management |
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| Building successful business relationships |
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The success of your business ultimately comes down to your relationships with prospects and customers. Give your team the essential information and support they need to focus on and nurture all their business relationships with the Sales, Marketing & Relationship Management family of solutions. With powerful contact management and sales and marketing automation, you can streamline the sales cycle, boost team collaboration and refine your efforts to make the most of your sales and marketing investments. |
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| Key benefits |
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Gain a big-picture view of activities and sales
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Automate routine, repetitive tasks
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Focus on customer relationships
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Proactively manage opportunities and customers' needs
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| Features |
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Rich contact management - Instantly access your centralized customer and contact information, including complete histories.
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Time management - Stay on top of your day with reminders, alerts and a complete view of your schedule.
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Marketing automation - Automate mass mailings by easily generating targeted, personalized email, letters and faxes from a central location - and track results!
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Opportunity tracking - Get immediate updates for your pipeline and track products, prospects, revenue potential, and closing dates in real time.
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Team-based collaboration - Share critical information across the whole team, inside and outside your office.
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Reporting and analysis - Analyse your leads, sales, and marketing so you can concentrate efforts on the strategies that are delivering results!
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Forecasting - Sort sales by product or probability and see weekly, monthly, quarterly and yearly quotas.
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Company-centric viewing - Instantly access a company-centric view of customer and contact information, including complete histories, sales and calls. GoldMine Corporate Edition supports a large number of contact records and users.
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Synchronisation - Automate synchronisation via GoldSync.
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Integration with Microsoft Outlook and Exchange - Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
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Business intelligence - Access business intelligence tools as part of Microsoft SQL, letting you analyse your data and schedule reports to email to users.
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Automation - Automate database administration, as well as mass mailings by easily generating targeted, personalized email, letters and faxes from a central location.
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